Welcome to Jeevanayu / Kesh Tejam.
By accessing or using our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully.

General Information

• This website is operated by Jeevanayu, an individual seller based in Jaipur, Rajasthan, India
• All products sold on this website are herbal cosmetic products for external use only
• These Terms & Conditions apply to all users of the website

Product Information

• Our products fall under the Cosmetic / Personal Care category
• Products are not medicines or Ayurvedic drugs
• No medical, therapeutic, or guaranteed claims are made
• Product images are for reference only; actual packaging may vary slightly

Usage Disclaimer

• All products are meant for external use on hair and scalp only
• Perform a patch test before use
• Discontinue use if irritation occurs
• Results may vary from person to person

Pricing & Payment

• All prices are listed in Indian Rupees (INR)
• Prices may change without prior notice
• Payments are processed through secure payment gateways
• We do not store your payment information

Order Acceptance & Cancellation

• Orders are accepted once payment is successfully completed
• We reserve the right to cancel an order due to stock issues, pricing errors, or unforeseen circumstances
• In case of order cancellation, any paid amount will be refunded as per our Refund Policy

Shipping & Delivery

• Shipping timelines are mentioned on the Shipping Information page
• Delivery times are estimates and may vary due to external factors
• We are not responsible for delays caused by courier partners

Returns & Refunds

• Returns and refunds are subject to our Refund & Return Policy
• Please review the policy carefully before placing an order

Intellectual Property

• All content on this website (text, images, logo, branding) is the property of Jeevanayu
• Unauthorized use or reproduction is not permitted

Limitation of Liability

• We are not responsible for any indirect or incidental damages arising from product use
• Users are responsible for proper usage as per instructions

Changes to Terms

• We reserve the right to update or modify these Terms & Conditions at any time
• Continued use of the website implies acceptance of updated terms

Governing Law

• These Terms & Conditions are governed by the laws of India
• Any disputes shall be subject to the jurisdiction of Jaipur, Rajasthan