1. Information We Collect
1.1 Personal Information
When you place an order or register on our website, we may collect the following details:
- Full Name
- Billing & Shipping Address
- Email Address
- Phone Number
- Payment Details (processed securely via third-party payment gateways; we do not store card details)
- Account login details (if you create an account)
1.2 Automatically Collected Information
When you browse our store, we automatically receive:
- IP Address
- Device type & browser information
- Cookies data
- Pages visited & time spent
- Website interaction analytics
This helps us improve website performance and user experience.
1.3 Cookies and Tracking Technologies
We use cookies to:
- Remember your cart & login details
- Improve website loading, performance, and personalization
- Analyze visitor activity (via Google Analytics and similar tools)
You may disable cookies in your browser settings, but this may affect site functionality.
2. How We Use Your Information
We use your information to:
- Process your orders and send order updates
- Deliver purchased products
- Provide customer support
- Improve website functionality
- Prevent fraud and enhance security
- Send promotional emails (only with your consent)
- Comply with legal and regulatory requirements
3. Payment Gateway Policy (Google-Compliant)
We use secure and trusted third-party payment gateways such as:
- Razorpay / Paytm / UPI (or whichever you use)
- All payments are processed using industry-standard encryption.
- We do not store or access your credit/debit card or UPI information.
- Payment gateway providers follow their own strict privacy and security policies. Please refer to their respective privacy policies for more details.
4. Sharing Your Information
We may share your data only with:
- Payment gateways for payment processing
- Courier and shipping partners for delivery
- Customer support tools
Analytics providers (e.g., Google Analytics)
We never sell, rent, or trade your personal information to third parties.
5. Data Protection & Security
We implement advanced security measures to protect your personal data, including:
- SSL encryption
- Secure servers
- Firewall protection
- Restricted access to personal data
Despite these measures, no online transmission is 100% secure; however, we continuously work to safeguard your data.
6. Your Rights
You have the right to:
- Access your personal data
- Request corrections
- Delete your account
- Unsubscribe from marketing emails
Request data export
Withdraw consent
To exercise these rights, email us at:
support@jeevanayu.com
7. Children’s Privacy
Our website and products are not directed at individuals under the age of 16.
We do not knowingly collect information from minors.
8. Google & WooCommerce Compliance
Our privacy practices comply with:
- Google Merchant Center policies
- Google Ads requirements
- WooCommerce data handling standards
- Indian IT Act & Consumer Data Protection guidelines
We ensure transparency, accurate product information, and safe handling of customer data.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Information
For any questions about this Privacy Policy or your personal data, contact us at:
JeevanAyu Herbal Store
Email: support@jeevanayu.com
Website: https://jeevanayu.com
Address: Mansarovar, Jaipur, Rajasthan, India